CBC, HomePod, and Siri

There doesn’t seem to be a lot of information available on how to access CBC content using Siri on HomePod and HomePod mini, so I decided to put together a guide based on my experience and research. Last updated November 2024.

All results below are from tests on my 2018 HomePod stereo pair running HomePod Software Version 18.1 with the new Home architecture on November 2, 2024. October saw a number of regressions; one or two more this month.

I bought my first HomePod in June 2018. I listen mostly to Apple Music, along with some podcasts — and CBC news and radio. More than half of my interaction with HomePod is via voice.

CBC has several pages addressing HomePod support:

  1. How can I use Siri to play CBC? (last updated circa mid- 2020)
  2. Do I have to enable anything on my Apple HomePod? (last updated circa 2019)
  3. How to play CBC Radio on your new smart speaker (December 2018)

Someone, somewhere — CBC, TuneIn, and/or Apple — seems regularly to be tweaking many of these commands, as there are changes every month. But there tend to be as many regressions as improvements.

Here’s a review of the commands provided on those pages, and their current status.

Page (above)“Hey Siri …”Result
1“… play CBC Radio.”Failure: “Okay, The World This Hour now playing. Sorry, there was a problem with Apple Podcasts.”
1“… play the latest news from CBC.”Failure: “Here’s the latest news. Sorry, there was a problem with Apple Podcasts.”
2, 3“… play CBC Radio news.”Failure: Plays “News” by Dire Straits.
2, 3“… play CBC Radio 1.”Success, starting in May 2024, for the first time in a while. Plays CBC Radio One Vancouver for me (my location).
2“… play CBC Radio Music.”Failure: Plays CBC Radio One Vancouver.

On the 2018 page (3), there is a video with Piya Chattopadhyay demonstrating the “play CBC Radio One” command. The video ends by promoting a url, cbc.ca/smart, which as of this writing only has instructions for Amazon Alexa.

Page (2) states “We will continue to work on our Apple implementation of the voice experience and will announce late in 2019 when it’s ready to go. Stay tuned!” Page (3) says “New experiences are coming in 2019.”

Communications with CBC

I wrote to CBC in June 2019, and received the following from CBC Audience Services:

“CBC Radio One is limited to the Ottawa feed on HomePod.  CBC Music is not officially supported on HomePod either. All a work in progress and changing constantly. We are continually working on improvements and upgrades on all digital platforms.”

There is a lot more CBC content Siri on HomePod can access besides Ottawa Radio One (see below). But since that message, CBC had stopped responding to emails or tweets on the subject until, quite unexpectedly, an email arrived July 11, 2022, which stated in part:

“This is a known issue which we are currently investigating. Please read the following CBC Help Centre article referring to this issue: NEW Issues connection to CBC Radio networks on internet devices [apparently updated in early 2023, though it doesn’t appear there were changes]. We do apologize for any inconvenience.”

It’s also unclear who has responsibility for ensuring that Siri can be used to access CBC content. The page sent to me above says to “reach out to the software support team for your device or service and ask them to contact CBC directly.” But is this TuneIn (the service that provides radio to Apple Music and hence via HomePod)? Apple? I replied with all of these questions, but in a response sent July 19, 2022, only got back “As the article link from our help centre says:” with the first and third paragraphs of the above page quoted, and “That’s all I can give you for the moment.”

It’s not clear whether by “this” they were referring to issues with HomePod in general — every time I email or tweet CBC I include a link to this page, but have no way of knowing whether they’ve looked at it — or some specific issue, perhaps the recent problem with CBC Music Vancouver.

I followed up with an email on July 2, 2024, but as of August 2 had not received a reply.

Siri Command Reference

Particularly with the introduction of the HomePod mini, not to mention the second-generation full-size HomePod, these issues would seem to be a significant oversight on the part of CBC. But in the meantime, I’ve discovered through trial and error that there are other commands that work, over and above the few documented on the original web pages from 2018-20. I also looked at the TuneIn pages for CBC stations and music. The following is my analysis of what plays based on various commands. It’s worth noting that some results may be affected by my location, Vancouver; thanks to ThiefClashRoyale for doing some tests from Ottawa in March 2023. (I have omitted podcasts, since they can be asked for directly; some generic commands like “play the CBC news” happen to redirect to podcasts.)

There’s clearly some room for improvement here. CBC should at least fix the incorrect mappings. It’s unclear to me what the relationship is between an entity like CBC and Apple, but there’s a blurb and link on Apple’s Siri for Developers page for integration of a streaming service with HomePod (I don’t currently have an Apple Developer account, so I can’t view the page).

Please let me know if you have any updates or other information, and I will try to keep this page current.